---
type: "Staffing Role"
title: "Operations Support"
description: "On-site operational coordination: running the event comms/command center, monitoring radio traffic, logging incidents, dispatching runners, distributing shift briefings, and managing real-time staffing adjustments across zones."
slug: "ops-support"
skill_tier: 5
typical_shift_length_hours: 10
rate_card: "team_lead"
tags:
  - "role"
  - "event-staffing"
  - "ops-support"
timestamp: "2026-07-16T00:00:00Z"
---
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# Operations Support

On-site operational coordination: running the event comms/command center, monitoring radio traffic, logging incidents, dispatching runners, distributing shift briefings, and managing real-time staffing adjustments across zones.

- **Slug:** `ops-support` (the identifier the MCP tools accept)
- **Skill tier:** 5 of 5
- **Typical shift:** 10 hours
- **Benchmark card:** Team Leads (the measured card this role maps to in the [Rate Index](../rate-index.md))

## All-inclusive hourly rate bands (USD)

TempGuru's published per-role rate card:

| Market tier | Rate band |
|---|---|
| Small | $48-58 |
| Mid | $58-70 |
| Hub | $70-85 |

All figures are all-inclusive W-2 bill rates and planning estimates. For an exact
city figure call `get_role_pricing`; for the measured market benchmark by tier see
the [Rate Index](../rate-index.md).
Related: [all roles](index.md) · [pricing methodology](../pricing/methodology.md) · [the W-2 model](../w2-model.md).